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client care co-ordinator (#709,943,955) 

Job offer #709,943,955 in Lagos (Lagos), Nigeria

•Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
•Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
•Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
•Work with other team members to coordinate various aspects of a client’s care.
•Create and maintain client and responsible party records documenting all quality assurance meetings.
•Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per quarter.
•Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
•Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
•Maintain regular attendance at the office to execute job responsibilities.
•Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

The Company

Company Name
Company Description
Redmed resource is an organization with a wide range of trade finance solution,leading in business management both in private and public sectors.
Number of Employees
11 - 100

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Job Location
Post Code

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Professional Experience
1 Year

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