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Quality Assurance Analyst (#1,527,398,545) 

Location: Lagos (Lagos), Nigeria (CV #1,527,398,545)

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A Certified Contact Centre Quality Assurance Analyst, adept in setting Performance Standard, Monitoring Performance and Evaluating Performance to ensure inbound and outbound calls meet required standard. Key competences include Frontline Customer Service, Quality Assurance, Real Time and Historic Call Monitoring, Contact Centre Performance Management System (Score Card) Training and Calibration. Aspiring for career progression in customer service.

Personal Details

Name
Korede Taiwo
Gender
Male

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location
Town
Lagos
Population
9,968,000
Post Code
NGA-110102
State
Lagos
Country
Nigeria

Educational Qualifications

Highest Qualification
Bachelor's degree  (HND MASS COMMUNICATION) from Crescent University, Abeokuta  with LOWER CREDIT Marks / Grade / Class

Professional Details

Professional Experience
4 Years 9 Months
Languages known
English  (Expert)



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  • Statistics for this Jobseeker's Posting

    Gigajob-ID
    1,527,398,545
    Posted
    5 days ago
    Short-Link
    https://ng.gigajob.com/1527398545.html
    Seen in Search Results
    This ad was matched 19 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 3 time(s) by Gigajob users