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Help Desk Manager (#819,818,138) 

Location: Lagos (Lagos), Nigeria (CV #819,818,138)

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Managed all IT Assets & Inventory, Infrastructure and Projects Responsible for all End User / Desktop Configuration and Support (Physically & Remotely) Managed Local and Wide Area Networks, including its providers Supervised Installation, Maintenance and Support for all Operational Software and Applications Responsible for development and maintenance if IT policy document and ensuring compliance. Maintained all IT Service Level Agreements and Interfaced with local and international IT Vendors Responsible for the Implementation & Administration of Document Sharing/Backup Server for the prevention of data loss Responsible for the smooth running of entire IT systems across all locations of the Organization, nationwide Responsible for querying the Database to generate reports to aid Management Decision Making Responsible for the Management & Administration of Hosted Active Directory & Exchange Services Administered the CRM Software (vTiger CRM ) & Bulk SMS Application (hosted on Linux Environment) Responsible for overseeing the Data Center Management in general.

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Preferred Job Location
Post Code

Educational Qualifications

Highest Qualification
PGD  (Information Techonology) from National Open University of Nigeria

Professional Details

Professional Experience
7 Years
Languages known
English  (Expert)

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