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Customer Service (#712,827,435) 

Location: Lagos (Lagos), Nigeria (CV #712,827,435)

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EMPLOYMENT AND WORK EXPERIENCE
September 2016–April 2017 GTBank, Adeola Odeku Branch, Victoria-Island, Lagos.
(Customer Service Officer)
June 2012 - August 2016 GTBank, Adetokunbo Ademola Branch, Victoria-Island, Lagos.
(Transaction Officer, Customer Service Officer)
August 2006–June 2012 GTBank, Adeyemo Alakija (Plaza Branch), Victoria-Island, Lagos.
(Transaction Officer)

JOB RESPOSBILITIES:
• Informing customers about the bank products and services.
• Account opening
• GTBank card related issues
• Solving dispense error issues
• Releasing of cards and cheque books to customers
• Profiling of customers on internet banking
• Local and International Fund Transfer
• Booking and Liquidation of Time Deposit and Pledged Funds
• Issuance of Drafts
• Posting of Salary Schedules, Clearing Cheques and Dividend Warrant, Cash Deposit and Withdrawals, Cheque Deposit, Operation Expenses, Bill Payments, School Fees, FIRS, VAT, Lagos State Tax Payments, Visa Application Fees, other Bank Charges etc.
• E-transact Transactions: Pocket Moni, Loading Cards
• Domiciliary Transactions: FX deposit and withdrawals, wiring of foreign currency abroad, Movement of funds from customers’ dollar card to domiciliary account.
• Providing solutions to service related issues.

SKILLS: Reading, Singing and enjoy trying new and exciting activities at every opportunity

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Preferred Job Location
Town
Lagos
Population
9,968,000
Post Code
NGA-110102
State
Lagos
Country
Nigeria

Educational Qualifications

Highest Qualification
Bachelor's degree  (MANAGEMENT) from University of Nigeria, Nsukka  with SECOND CLASS HONOURS Marks / Grade / Class

Professional Details

Professional Experience
10 Years
Languages known
English  (Expert)
YORUBA (Expert)



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    712,827,435
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    6 days ago
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