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Customer Service Representative (#608,923,237) 

Location: Abia (Abia), Nigeria (CV #608,923,237)

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SKILLS Quick learning and problem solving skill • Time management skills, result oriented with target driven attitude • customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking. WORK EXPERIENCE Organization: Magic FM 102.9 Aba Role: Front Desk/Marketing Officer (January 10, 2014 till date) Duties: Marketing spot Advertisements, Announcements, Independent programmes, sponsored programmes, Websites and political adverts Writing scripts for announcement and jingles. Calling traffic to make sure announcement scheduled are voiced properly and Monitoring Adverts placed on air. Attending to clients at the city office. Giving out receipts to clients, preparing the job schedule and preparing the local media contract(LMC.) Answering incoming calls of the company. Receiving/ Responding to clients email. Preparing Monthly Administrative and Financial Report of the Marketing Department. Perform any other duty as directed by the Marketing Executive. 2. Organization: Nigerian Breweries Plc. Aba. Role: redemption clerk(for legend real deal promo) Organization (May 01-July 01 2013) Duties: Safe guard items given to her by the Chief Supervisor Redeems items for consumers. Count crown corks and verify number of before exchanging items for crown corks. Order or obtains items from chief supervisor Persuade consumers to brand switch to legend extra stout. Keeps record of items redeemed and items collected . Arrange items for display on racks, shelves or stand. Talk to customers to resolve complaints or problems about the product on promotion and the company. 3. Organization: Independence National Electoral Commission Ondo State. Role: Assistance Registration Officer 1 (Jan 1- Feb 5, 2011) Duties: Taking charge of the polling unit and assigning duties. Collection and delivery of eligible voters. Registration of eligible voters. Printing and laminating of temporary voters card. Daily writing of report on registration exercise. Perform any other duty as directed by the RACO. 4. Organization: Okitipupa High School Ondo State Role: Class teacher (March 29, 2010-March 6 2011) Duties: commerce teacher for S.S2-3 Prepares student’s result and sumit to the form teacher Hold extra moral class for students Perform any other duty as directed by the principal 5. Organization: Nigerian Television Authority Aba Role: Marketing Officer (Jan 01-Dec 31 2007) Duties: Agent for bringing in customers for advert purposes. Scheduling adverts for customers Preparing monthly administrative and financial report of the marketing department. Perform any other duty as directed by the marketing manager. 6. Organization: Okopee Educational Services Role: Education Consultant (November 1, 2005-February 28, 2006) Duties: Collecting fees and giving out receipts to students Guiding students on subjects to choose to take in their examination. Selling scratch cards for checking of students results. Checking online student results Giving students their S.S.C.E and NECO results

Personal Details

Nnenna Agbai
32 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location
Post Code

Educational Qualifications

Highest Qualification
Diploma  (Marketing) from Abia State Polytechnic Aba  with lower Credit Marks / Grade / Class

Professional Details

Professional Experience
5 Years
Languages known
English  (Expert)

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